<15
Seconds
Average Response Time
Instant virtual physician availability for clinical questions or adverse events
Premium Virtual & Onsite Coverage
Infusion physician oversight, simplified.
Scalable, compliant, and secure physician coverage for infusion centers. Ensure patient safety and regulatory compliance without the overhead of full-time staff.
Safe OversightSecure DataNationwide Coverage
Performance Metrics
Operational Excellence at a Glance
Measurable impact across cost, speed, and compliance
40%
Savings
Cost Reduction
Average savings vs. full-time onsite physician staffing
100%
ALIGNED
Guideline-Aligned
Measurable impact across cost, speed, and coverage structure
Versatile Solutions
Where teams use DocMoonlight
Trusted coverage solutions adapted to various healthcare settings, ensuring continuous compliant care delivery.
Independent Infusion Centers
Biologics, IVIG, iron, antibiotics, and supportive therapies with continuous RN monitoring and physician availability.
- Flexible scheduling
- Rapid deployment
- Cost-effective coverage
Health Systems & Multi-Site Groups
Standardize after-hours coverage and satellite support while meeting documentation and audit requirements.
- Multi-site management
- Unified compliance
- Enterprise analytics
Hybrid Care Models
Use onsite coverage for first-dose or therapy changes and virtual oversight for maintenance visits when appropriate.
- Flexible care pathways
- Risk-based protocols
- Optimized resource allocation
Flexible Coverage Models
Tailored physician oversight designed to match your specific operational needs and regulatory requirements.
Most Popular
Virtual Direct Supervision
Real-time, two-way audio/video connection meeting CMS requirements for immediate availability without requiring physical presence.
- Continuous AV link
- Sub-3 minute response
- Dedicated dashboard
Hybrid Approach
Onsite + Virtual
Combine scheduled onsite physician presence with virtual coverage to cover gaps, vacations, or extended hours securely.
- Seamless scheduling
- Unified documentation
- Local network physicians
Consultative
On-Call Support
For facilities that already meet supervision requirements but need specialized clinical backup for adverse reactions.
- Specialty expertise
- Escalation protocols
- Post-event documentation
Regulatory and Safety Alignment
We follow federal policy and specialty safety expectations, then adapt the model to state rules and your internal bylaws.
Medicare (CMS)
For services requiring direct supervision in physician offices, CMS currently permits immediate availability via real-time audio and video through December 31, 2025. We configure workflows accordingly and update as policy changes.
Hospital Outpatient Infusions
CMS policy establishes general supervision as the minimum for hospital outpatient therapeutic services, while sites may choose a higher level based on risk and policy.
Safety Practices
Initial higher-risk therapies such as first IVIG doses or product changes are planned with onsite physician or APP presence, while maintenance infusions may use virtual oversight when policy allows.
State and Credentialing
We verify supervision rules, telehealth requirements, and licensing, NPDB, background, drug screen, and malpractice documentation as applicable.
Secure Virtual Presence
BAA-backed sessions, encryption, audit trails, and administrative controls.
Emergency-Ready SOPs
Epinephrine, oxygen, IV fluids, ACLS-trained staff, drills, and structured post-event review.
Documentation and QA
Real-time supervision logs, incident reporting within 24 hours, and monthly QA dashboards.
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Enterprise-Grade Security & Compliance
Fully Secure Data compliant
SOC2 Type II Certified
End-to-end encrypted AV
Included BAA
Automated Audit Trails
24/7 Security Monitoring
Simple implementation, seamless workflow
Get up and running in weeks, not months. Our process is designed to integrate smoothly into your existing clinical operations.
Discovery
We assess your volume, specialties, and specific regulatory requirements.
Credentialing
Rapid onboarding of our physicians to your specific facility and payers if needed.
Tech Setup
Deployment of secure hardware/software and EHR integration mapping.
Training
Mock codes and workflow rehearsals with your onsite nursing staff.
Go Live
Continuous, compliant physician oversight begins for your center.
Transparent, Usage-Based Pricing
Pay for the coverage you need, when you need it. No hidden fees or complex tiered structures.
Customized for your volume
Every infusion center is unique. We build a pricing model based on your specific chair count, hours of operation, and required specialty backup.
Predictable
Flat hourly or daily rates for scheduled coverage.
Scalable
Easily add hours or locations as your clinic grows.
No Surprises
Hardware and software platform included.
Frequently Asked Questions
Common questions about our virtual oversight model.
Yes. CMS has established that direct supervision can be met via real-time, two-way audio/video communications technology. Our platform and protocols are specifically designed to meet and exceed these requirements, ensuring the supervising physician is immediately available to furnish assistance and direction throughout the performance of the procedure.
Coverage request
Tell Us About Your Coverage Needs
Share a few details about your locations, hours, and timing. We will respond with a right-sized coverage plan built around your workflow.
Multi-site ready
Built for single centers, expanding outpatient groups, and distributed coverage across multiple locations.
Fast response
Most requests get a tailored response within one business day.
Built around timing
Whether you need immediate support or future planning, we structure coverage around your launch window.
Request details
Complete the form and we'll build a coverage plan that fits.